Genesis IVF (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online forms, or advertisements.

This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services.

1. Information We Collect

We may collect the following types of information when you fill out a lead form, contact us, or use our services:

  • Personal details: Name, phone number, age, email address, and treatment interest.

  • Usage data: Device type, browser, IP address, and referral source.

  • Communications: Any information you share during phone calls, messages, or consultations.

2. How We Use Your Information

We use your information solely to:

  • Contact you for appointment confirmation or consultation scheduling.

  • Provide information about our fertility treatments and related healthcare services.

  • Improve our communication, campaigns, and website performance.

  • Comply with legal, regulatory, and ethical requirements.

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

Your data is stored securely on encrypted servers.
We implement physical, electronic, and managerial procedures to safeguard your data from unauthorized access, alteration, or disclosure.

4. Information Sharing

We may share limited data only with:

  • Authorized Genesis IVF medical staff or counselors for consultation follow-up.

  • Service providers who assist in website hosting, CRM, or lead management — under strict confidentiality agreements.

  • Regulatory authorities if required by law.

5. Cookies and Tracking

Our website and advertisements may use cookies or tracking pixels (such as Meta Pixel or Google Analytics) to analyze performance and measure conversions.
You can manage cookie settings in your browser at any time.

6. Your Rights

You may request to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Contact us for any privacy-related concerns.

7. Updates to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with a revised “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Genesis IVF
Chennai, Tamil Nadu, India